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Terms of Service


For information about Xfinity policies and terms of service, go to www.xfinity.com/policies.
Not available in all areas. On Demand selections subject to charge, indicated at time of purchase. WiFi claim based on April and October 2013 studies by Allion Test Labs, Inc. Actual speeds vary and are not guaranteed. Call for restrictions and complete details.

Xfinity Triple Play

Offer ends 10/21/2017. Restrictions apply. Not available in all areas. New residential customers only. Limited to Starter XF Triple Play with Digital Starter TV, Performance Pro Internet, and Xfinity Voice - Unlimited service. 2-year minimum term agreement required. Early termination fee applies if all Xfinity services are cancelled during the agreement term. Equipment, installation, taxes and fees, including regulatory recovery fees, Broadcast TV Fee (up to $5/mo.), Regional Sports Fee (up to $3/mo.) and other applicable charges extra, and subject to change during and after the promo. Additional outlet service fee applies for multi-room viewing. After first 12 months, monthly service charge for Starter XF Triple Play increases to $114.99 for months 13-24. Pick a Premium offer not available to customers who previously subscribed to the selected premium or to any packages which include the selected premium. After 6 months, the regular monthly service charge for the selected premium applies. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast’s monthly service charge for Starter XF Triple Play is $148.49, and Showtime, Starz, Cinemax, and The Movie Channel is $12.00 each (pricing subject to change). TV and Internet service limited to a single outlet. May not be combined with other offers. TV: Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at time of purchase. Not all programming available in all areas. Internet: Actual speeds vary and are not guaranteed. Reliably fast claim based on 2014 FCC Broadband Report. Voice: $29.95 activation fee may apply. Transfers of existing telephone number not always available. Service (including 911/emergency services) may not function after an extended power outage. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. © 2017 Comcast. All rights reserved.

Xfinity TV
Offer ends 10/21/2017. Restrictions apply. Not available in all areas. New residential customers only. Limited to Digital Starter TV service. Equipment, installation, taxes and fees, including Broadcast TV Fee (up to $5/mo.), Regional Sports Fee (up to $3/mo.) and other applicable charges extra, and subject to change during and after the promo. Additional outlet service fee applies for multi-room viewing. Pick a Premium offer not available to customers who previously subscribed to the selected premium or to any packages which include the selected premium. After 6 months, the regular monthly service charge for the selected premium applies. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast's monthly service charge for Digital Starter TV, ranges based on area, from $69.03 to $69.95, and Showtime, Starz, Cinemax, and The Movie Channel is $12.00 each (pricing subject to change). TV service limited to a single outlet. May not be combined with other offers. Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at the time of purchase. 30-Day Money-Back Guarantee applies to one month's recurring service charge and standard installation up to $500. Call for restrictions and complete details. © 2017 Comcast. All rights reserved.

Xfinity Internet
Offer ends 10/21/2017. Restrictions apply. Not available in all areas. New residential customers only. Limited to Performance Internet service. Equipment, installation, taxes and fees extra, such charges and fees subject to change during and after the promo. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast's monthly service charge for Performance Internet is $69.95 (pricing subject to change). Internet service limited to a single outlet. Reliably fast claim based on 2014 FCC Broadband Report. Hotspots available in select areas. Requires WiFi enabled device. May not be combined with other offers. Actual speeds vary and are not guaranteed. 30-Day Money-Back Guarantee applies to one month's recurring service charge and standard installation up to $500. Call for restrictions and complete details. © 2017 Comcast. All rights reserved.

Xfinity Voice
Offer ends 10/21/2017. Restrictions apply. Not available in all areas. New residential customers only. Limited to Xfinity Voice - Unlimited service. Equipment, installation, taxes and fees, including the Regulatory Recovery Fee and other applicable charges (e.g., per call or international) extra, and subject to change during and after the promo. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast’s monthly service charge for Xfinity Voice - Unlimited is $44.95 (pricing subject to change). May not be combined with other offers. Voice: $29.95 activation fee may apply. Service (including 911/emergency services) may not function after an extended power outage. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. © 2017 Comcast. All rights reserved.

Gift Card
Prepaid Card mailed to Comcast account holder within 18 weeks of activation of all required services and expires in 90 days. Prepaid Cards issued by Citibank , N.A., pursuant to a license from Visa U.S.A. Inc. and managed by Citi Prepaid Services. Cards will not have cash access and can be used everywhere Visa Prepaid Cards are accepted. Call for restrictions and complete details. © 2017 Comcast. All rights reserved.

Promo Legal
Offer ends 10/21/2017. Restrictions apply. Not available in all areas. Limited to XFINITY Home Secure customers. 2-year term agreement required at $29.99 per month for 12 months and $34.99 per month for months 13-24 for monitoring service for total monthly recurring service charges of $779.76. Installation, equipment, taxes and fees extra and subject to change. Early termination fee applies if all XFINITY services are cancelled during the agreement term. Requires subscription to XFINITY TV, Internet or Voice. AL: 001484, 001504; AR: 12-030; AZ: ROC 280515, BTR 18287-0; CA: CSLB 974291, ACO 7118; CT: ELC 0189754-C5; DE: FAL-0299, FAC-0293, SSPS 11-123; FL: EF0000921, EF20001002, EF0001095; GA: LVU406303, LVU406264, LVU406190; LVU406354; IL: PACA 127-001503; LA: F1691; MA: SS-001968; MD: 107-1776; ME: LM50017039; MI: 3601206217; MN: TS674412; MS: 15018010; NC: 2335-CSA, 29443-SP-FA/LV; NJ: Burglar and Fire Alarm Business Lic. # 34BF00047700; NM: 373379; NY: licensed by the N.Y.S. Department of State 12000305421; OH: LIC# 53-89-1732; OR: CCB 192945; SC: BAC-13497, FAC-13440; TN: ACL 1597, ACL 1604; TX: ACR-1672104,-1818, B16922, B02571; UT: 8226921-6501; VA: 2705145289, DCJS 11-7361; VT: ES-02366; WA: COMCABS892DS; WASHINGTON, DC: ECS 902687, BBL 602512000005; WV: WV049211. Valid 4/19/17. See www.xfinity.com /home-security for current list © 2017 Comcast. All rights reserved

 

For information about Xfinity policies and terms of service, go to www.xfinity.com/policies.